Invoice-to-Cash Workflow

Metadata

Field	Value
Phase	Phase 2: Forge
FWCR Category	Invoice-to-Cash
Owner	Product Team
Status	🟡 Spec'ing
Linear:	BAY-12

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Overview

This workflow handles the complete sales order-to-ZATCA clearance cycle for Phase 2. It ensures every invoice is cryptographically stamped by ZATCA before delivery to the buyer, with AI-powered error resolution for failed submissions.

Goal: Achieve >65% FWCR for Invoice-to-Cash by end of Phase 2.

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Actors

Role	Description
Sales Rep	Creates quotations and converts to Sales Orders
Accountant	Reviews, adjusts pricing, submits invoices
System	Generates ZATCA XML, calls API, attaches stamps
AI Assistant	Translates ZATCA errors into actionable guidance
Customer	Receives stamped invoice via email/PDF

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Preconditions

• Customer master exists with ZATCA-compliant fields
• Products/Services configured with correct tax templates
• ZATCA API credentials configured
• OCI blob storage configured

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Postconditions

• Invoice cleared by ZATCA (cryptographic stamp)
• PDF with ZATCA QR code attached
• AR ledger entry created
• Audit trail captured

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User Flow

1. Create/Edit Quotation
2. Convert to Sales Order
3. Review SO & Adjust
4. Submit for ZATCA Clearance
5. AI Error Resolution (if rejected)
6. Generate PDF with stamp
7. Create AR Entry
8. Notify Customer

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AI Features

• Pre-validation of ZATCA fields
• Duplicate detection
• Error translation to plain English

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Acceptance Criteria

#	Criteria	Target
1	Invoice clears ZATCA	under 2 seconds
2	AI error message	actionable
3	PDF contains QR	scannable

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Metrics

Metric	Target
FWCR	90%
Time-to-ZATCA	under 2 seconds

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Status: 🟡 Spec'ing Last Updated: May 2026